Step by Step: Setting up Printio to VIP Digital Photo Kiosk
1) Go to "Settings" on iPad, make sure "Ethernet" is showing in the area by WiFi and Bluetooth
2) Select "Ethernet" and select "USB 10/100 LAN
3) Under these settings make sure the IP Address and Subnet Mask are the following- if a number is off, please fix it to this:
IP Address: 192.168.10.99
Subnet Mask: 255.255.255.0
4) Swipe out of Settings and go to "Safari" on the iPad
5) Type in "PRINTIO.LOCAL" onto the browser (without the quotes and doesn't need to be capital letters)
6) From here you should see the active Printer DNPRX1 with two size options. If doing the Magnet Frames, select 4x6 and select the green "Test Print" button.
6)a. If the test prints, that is a good sign and you're ready to move to the next step.
6)b. If the active printers do not appear, please refer to the Frequent Troubleshooting section below.
Frequent Troubleshooting:
1) If you are not seeing the "Ethernet" option in the settings on the ipad. Double check that:
-the Printer is turned on
-the Printio is connected to power
-the Ethernet cable is securely connected and not bent/kinked
2) If the IP Address or Subnet Mask numbers are different, please adjust them and save the changes.
3) If "Printio.local" isn't coming up on Safari- double check that the Printer is turned on and that the browser didn't automatically add anything else after the words "Printio.local". Sometimes it will add something after and we want to go to Printio.local
3)a. If you are at Printio.Local but don't see any available printers, please turn off the printer and turn it back on.
3)b. If this doesn't fix it, track the wires that we connected to set up the Printio and make sure that everything is securely plugged in and none of the cords are kinked or bent badly. Also, double check the power cords as well to ensure power is getting to the Printio and printer.
4) If the Test Print works but you are not seeing the "Print" option on the photo booth software- make sure to select "Configure Printer" on the photo booth software app on the iPad and select the correct size. Most of the time the size is 4x6.
Call us 804-938-8282 and we are available to troubleshoot with you
